By 2020, 85% of your customers’ interactions will be with bots! I’m not just saying this. American research firm Gartner is. In fact, ecommerce giants like eBay, Zalando and Amazon are affiliated with nonprofit organization Partnership on A.I. to study and formulate best practices on artificial intelligence.
Gone are the days when we stuck to the basic attributes of web design with limited coding; now we can create complex web experiences, especially for e-commerce companies that have an intricate business model and chain of operations. Some people feel that A.I. assistants and algorithms can help create and maintain an intelligent website to deliver a personalized shopping experience.
Their A.I. web designer Molly, makes a website based on the content you input in the tool. For an online buying and selling website, specifying a call-to-action, price, and product information hints the builder about the nature of a business.
Nevertheless, the company feels that artificial intelligence will be a quicker way to create an interactive web experience to improve the buyer’s journey. This online learning tool understands “shoppers’ intent based on their real-time and/or historical activity,” so they say.
The innovation to chat with A.I. for creating a web design actually does two things: a) removes the possibility of arguments, and b) good start for ecommerce startups just beginning their venture. All the HTML and CSS coding is done on the backend based on the content that is provided and the instructions given on its messaging app.
Nonetheless, there are loopholes in the artificial design industry, especially for e-commerce businesses that completely rely on their web presence since that’s the hub of their trade and marketing. To be honest, people haven’t fully accepted this phenomenon. Many e-commerce business marketers still rely on hand-made websites. The goal perhaps is not to trash human designers, but to incorporate these AI-driven tools in the website design process because a bot, algorithm, and any machine for that matter cannot work, let alone exis,t without humans.
Will you use artificial intelligence or a human to design your website?
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